Facts and figures

You can find here some data providing a brief overview of the evolution of the telecommunications market in Switzerland.

In order to produce its aggregations of statistical data, ComCom relies primarily on the official figures published by the main telecommunications service providers.

With regard to the fixed broadband communications market in Switzerland – including the internet and digital TV – this involves telecommunications operators Swisscom and Sunrise, as well as Suissedigital, UPC and Quickline – the cable (CATV) operators.

In the case of the mobile market in Switzerland, the three mobile network operators Swisscom, Sunrise and Salt are involved. The figures published by these operators include the connections of virtual operators or resellers of services using the networks of Swisscom (M-Budget, Coop Mobile), Sunrise (Yallo, Lebara, Ortel) and Salt (Lidl Connect). The other virtual operators have marginal shares of the market.

For the international comparisons, ComCom uses publications by the OECD, the EU or specialised research institutes (IDC, Strategy Analytics…). Depending on the case in question, some figures used are based on estimates.

These figures are updated regularly, as far as possible. The list of sources (below) includes all the sources used.


Further information

The official telecommunications statistics and further informations are available on the OFCOM-website. Data about prices of mobile, fixed and broadband communications are also available on the OFCOM-Website :


(sorted by alphabetical order, incl. links, if available)

- Comparis media release of 10 November 2020: Weniger Menschen wollen ein neues Smartphone kaufen [Fewer people want new smartphones]
(https://www.comparis.ch/comparis/press/medienmitteilungen/artikel/2020/digital/smartphonestudie/smartphone-nachfrage-eingebrochen) (in German)

- Die Handy-Netze im Vergleich 2021 [Comparing mobile phone networks, 2021], connect trade journal (https://www.connect.de/specials/netztest/) (in German)

- Digitec media release of 30 July 2020: Second-hand mobile phones are the new bestsellers

- Ericsson Mobility Report, November 2020

- Ericsson Mobility Report, Q4 2020 Update, February 2021

- European Commission, Digital agenda scoreboard key indicators (https://digital-agenda-data.eu/datasets/digital_agenda_scoreboard_key_indicators/)

- Federal Office of Communications, Statistical Observatory

- Federal Statistical Office, Permanent and non-permanent resident population by citizenship category, gender and canton, 3rd quarter 2020

- Gartner Press Release of 3 February 2021: Gartner Says Worldwide Smartphone Sales to Grow 11% in 2021

- IDATE Digiworld for FTTH Council, 2020 Market Panorama, April 2020 (https://www.ftthcouncil.eu/documents/FTTH Council Europe - Panorama at September 2019 - Webinar Version.pdf)

- IDC Press Release of 27 January 2021: Smartphone Shipments Return to Positive Growth in the Fourth Quarter Driven by Record Performance by Apple, According to IDC (https://www.idc.com/getdoc.jsp?containerId=prUS47410621)

- IDC Press Release of 7 January 2021: IDC Forecasts Worldwide Market for Used Smartphones to reach 351.6 Million Units with a Market Value of $65 Billion in 2024, According to IDC

- International Telecommunication Union (ITU): The impact of RF-EMF exposure limits stricter than the ICNIRP or IEEE guidelines on 4G and 5G mobile network deployment, Series K, Supplement 14, 09/2019, p. 3 and 16

- JAMES study 2020: Internet use is increasingly shifting to smartphones, joint media release from Swisscom and ZHAW, 15 December 2020 (https://www.swisscom.ch/en/about/news/2020/12/15-james-studie.html#ms-multipageStep-newsletter)

- Liberty Global press release of 16 February 2021: Liberty Global Reports Full Year 2020 Results

- OECD Broadband Portal

- Open Signal Mobile Networks Experience Report: Switzerland – December 2020 (https://www.opensignal.com/reports/2020/12/switzerland/mobile-network-experience)

- Quarterly figures from UPC

- Quickline Holding AG press release of 25 March 2021: Quickline mit stabilem Resultat und anhaltend hohem Mobile-Wachstum [Quickline reports stable result and consistently high mobile growth]
(in German)

- Salt press release of 25 March 2021: Salt – 2020 Full-year results

- SBB media release of 3 July 2020: Gratis-Internet mit weiteren Mobilfunkanbietern im gesamten Fernverkehr der SBB [Free internet from more mobile providers on entire long-distance SBB services] (https://company.sbb.ch/de/medien/medienstelle/medienmitteilungen/detail.html/2020/7/0307-1) (in German)

- Strategy Analytics (Teligen Price Benchmarking System, Copyright Strategy Analytics, UK)

- SuisseDigital media release of 10 March 2021: 2020 im Rückblick: Kommunikationsnetze haben sich bewährt [Looking back at 2020: communications networks withstand the test]
(https://www.suissedigital.ch/fileadmin/user_upload/suissedigital/public/de/medienmitteilungen/2021/Medienmitteilung-Jahresrueckblick-10.03.2021.pdf) (in German)

- Sunrise media release of 5 November 2020: Q3 with strong financials
and record postpaid customer growth (https://e3.marco.ch/publish/sunrise/821_5600/20201105_PR_Q320_EN.pdf)

- Sunrise UPC media release of 16 February 2021: Strong customer growth
for Sunrise and UPC (https://e3.marco.ch/publish/sunrise/821_5800/20210216_Q4FY20_Results_EN.pdf)

- Swisscom Annual Report 2020 (https://reports.swisscom.ch/en/2020/)

- Swisscom media release of 21 October 2020: More bandwidth in trains

- Swisscom report on the progress of unbundling and interconnection 2020
(https://www.swisscom.ch/content/dam/swisscom/de/ws/documents/D_Entbuendelung/bericht_zur_entbuendelungundinterkonnektion12-2020.pdf) (in German)

- Teldas, Number Portability 2020 (https://www.teldas.ch/)

- Vodafone press release of 23 January 2020: Vodafone and Sunrise announce partnership agreement

- Worldwide Broadband Speed League 2020, Cable.co.uk and M-Lab, September 2020 (https://www.cable.co.uk/broadband/speed/worldwide-speed-league/)